equalifi — Policies & Procedures
Our commitment to transparency and operational clarity. equalifi ensures operational clarity and reliability through a comprehensive suite of publicly available policies. These guide how we conduct our work and interact with all stakeholders.
Website Governance
Essential policies governing website usage, data protection, and user rights
Website Content (Disclaimer)
Information about website content accuracy, liability, and usage terms
Read PolicyStatutory Policies (Public Domain)
Regulatory and compliance policies available to all stakeholders
| Policy | Description | Scope |
|---|---|---|
Appeals Policy | Process for appealing assessment decisions and qualification outcomes | Public Domain |
Communication & Co‑operation Policy | Framework for effective communication with stakeholders | Public Domain |
Complaints Policy | Procedure for submitting and resolving complaints | Public Domain |
Equality & Diversity Policy | Commitment to equal opportunities and inclusive practices | Public Domain |
Privacy Policy | Comprehensive data protection and privacy guidelines | Public Domain |
Policies for Approved Centres
Approved Learning Centres have access to a comprehensive set of operational and compliance documents to ensure quality delivery and regulatory compliance.
Centre-Specific Documentation
These policies are available exclusively to approved centres and cover all aspects of programme delivery, quality assurance, and regulatory compliance.
Access Requirements
These policies are available through the centre portal after approval. Contact your centre coordinator for access or support.
Policies for Registered Learners
Essential guidance and policies that learners need to be aware of during their studies
Learner Guidelines
Learners are made aware of essential guidance covering their rights, responsibilities, and procedures for various scenarios during their educational journey.
Appeals
Process for challenging assessment decisions
Complaints
How to submit feedback or raise concerns
Certification
Certificate issuance and verification procedures
Whistleblowing
Reporting serious concerns or misconduct
Plagiarism, Collusion & Cheating
Academic integrity standards and consequences
Access Information
These policies are provided to learners during enrollment and are available through your centre or learning platform.
Why These Matter — At a Glance
Understanding the purpose and benefits of our policy framework for different stakeholders
Learners
Full visibility into key policies like appeals and integrity standards
Approved Centres
Clear regulatory guidance and operational frameworks for offering equalifi programs
Website Users
Transparency concerning how equalifi handles data, cookies, and site usage
Need Policy Information or Support?
If you need clarification on any policy or require additional documentation, our team is here to help.