equalifi Frequently Asked Questions (FAQ)

Find quick answers to common questions about equalifi qualifications, services, and processes. Our comprehensive FAQ covers everything from learner support to centre applications and university progression pathways.

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For Learners

Certificate queries, appeals, and general support

For Employers

Corporate training, group enrollments, and workforce development

University Progression

University pathways, costs, and requirements

For Learners

For Employers

University Progression

Still Have Questions?

Can't find what you're looking for? Our support team is here to help with any questions about qualifications, centre applications, or general enquiries.

Phone Support

Mon-Fri 9:00-17:00 GMT

+44 (0)115 888 2323

Email Support

24-48 hour response

info@equalifi.co.uk

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Response Times

We acknowledge all enquiries within 2 working days and provide full responses within 30 working days. For urgent matters, please call during office hours.

equalifi Frequently Asked Questions (FAQ)

Browse by Category

For Learners

For Employers

University Progression

For Learners

How do I apply for a replacement certificate?

How can I amend my personal details on a certificate?

How do I find a learning provider near me?

Who should I contact about my exam results or certification?

How can I access course syllabuses?

What is my qualification equivalent to?

How do I appeal against my exam results?

How can I provide feedback or make a complaint?

For Employers

How can equalifi help train my employees?

Can employees study while working?

What qualifications are available for corporate training?

How are corporate training programmes funded?

Can we get group discounts for employee training?

University Progression

What do the Level 4 and Level 5 Diplomas offer?

Is there a pathway to a Master's degree?

How much do the diplomas cost?

How can the diploma be funded?

What universities can I progress to?

Am I guaranteed a university place?

How long does it take to complete?

What's the pass rate?

Still Have Questions?

Phone Support

Email Support

Contact Form

Response Times