Get in Touch with equalifi

Whether you're a learner, employer, or potential centre, our experienced team is here to support your educational and professional development needs. Contact us today to discover how we can help you achieve your goals.

Mon-Fri 9:00-17:00 GMT
24-48 hour response

Office Hours & Contact Details

Our team is available from Monday to Friday, 9:00 am to 5:00 pm GMT. We're closed on weekends and bank holidays.

Phone Contacts

General Enquiries

+44 02 03 916 5957

Email Contacts

Head Office Address

Equalifi

20 Wenlock Rd

London

N1 7GU

Send Us a Message

Complete the contact form below and we'll respond within 2 working days. For urgent enquiries, please call us directly during office hours.

* Required fields. We'll respond within 2 working days. For urgent enquiries, please call us directly during office hours.

What to Expect

1

Acknowledgment

We'll acknowledge receipt within 2 working days

2

Review

Our team will review your enquiry and gather relevant information

3

Response

Full response within 30 working days (or notification if longer needed)

Alternative Contact Methods

For Learners: If you need help with your certificate, assessment, or course materials, please contact your centre or training provider first. They can follow up with equalifi on your behalf.

For Learning Providers: Existing learning providers can use their dedicated support channels or contact us directly for qualification approvals and centre updates.

For Employers: Interested in workforce development? Our employer services team can help you design bespoke training programmes for your organisation.

Professional team consultation

Professional Support

Dedicated team ready to assist you

Frequently Asked Questions

Find quick answers to common questions about equalifi qualifications and services.

How do I apply for a replacement certificate?

Visit our replacement certificates page for detailed steps and requirements.

View full FAQ →

How do I enroll in a qualification?

Explore our range of qualifications to find the right programme for your career goals.

View qualifications →

What university progression options are available?

Our Level 4 and 5 diplomas provide up to 240 credits towards degree programmes.

Explore qualifications →